Patient Rights & Responsibilities
Wabash General Hospital and the Medical Staff have adopted the following
statement of patient rights. This list shall include but not be limited
to the patient's rights to:
- Become informed of his or her rights as a patient in advance of, or when
discontinuing, the provision of care. The patient may appoint a representative
to receive this information should he or she so desire.
- Exercise these rights without regard to sex or cultural, economic, educational,
or religious background or source of payment for care.
- Considerate and respectful care provided in a safe environment, free from
all forms of abuse and harassment.
- Patients have the right to access protective services.
- Appropriate assessment and management of pain.
- Remain free from seclusion or restraints of any form that are not medically
necessary or are used as a means of coercion, discipline, convenience,
or retaliation by staff.
- Knowledge of the name of the physician who has primary responsibility for
coordinating his/her care and the names and professional relationships
of other physician and healthcare providers who will see him/her.
- Receive information from his/her physician about his/her illness, course
of treatment, outcomes of care (including anticipated outcomes), and his/her
prospects for recovery in terms that he/she can understand.
- Receive as much information about any proposed treatment or procedure as
you may need in order to give informed consent or to refuse the course
of treatment. Except in emergencies, this information shall include a
description of the procedure of treatment, the medically significant risks
involved in the treatment, alternate course of treatment or non-treatment
and the risks involved in each and to know the name of the person who
will carry out the procedure or treatment.
- Participate in the development and implementation of his or her plan of
care and actively participate in the decisions regarding his/her medical
care. To the extent permitted by law, this includes the right to request
and/or refuse treatment.
- Formulate advance directives regarding his or her healthcare, and have
hospital staff and practitioners who provide care in the hospital comply
with these directives (to the extent provided by state laws and regulations).
- Have a family member or representative of his or her choice notified promptly
of his or her admission to the hospital.
- Have his or her personal physician notified promptly of his or her admission
to the hospital.
- Full consideration of privacy concerning his/her medical care program.
Case discussion, consultation, examination, and treatment are confidential
and should be conducted discretely. The patient has the right to be advised
as to the reason for the presence of any individual involved in his or
her healthcare.
- Confidential treatment of all communications and records pertaining to
his/her care and his/her stay in the hospital. His/her written permission
will be obtained before his/her medical records can be made available
to anyone not directly concerned with his/her care.
- Access information contained in his or her medical record within a reasonable
period (until within 2 working days of request).
- Reasonable responses to any reasonable request he/she may make service.
- Leave the hospital even against the advice of his/her physician, unless
legal restrictions apply
- Reasonable continuity of care.
- Be advised of the hospital grievance period process, should he or she wish
to communicate a concern regarding the quality of the care he or she receives
or if he or she feels determined, discharge date is premature. Notification
of the grievance process includes: whom to contact to file a grievance,
and that he or she will be provided with a written notice of the grievance
determination that contains the name of the hospital contact person, the
steps taken on his or her behalf to investigate the grievance, the results
of the grievance and the grievance completion date.
- Be informed by his/her physician or a delegate of his/her physician of
the continuing healthcare requirements following his/her discharge from
the hospital.
- Examine and receive an explanation of his/her bill regardless of source
of payment.
- Know which hospital rules and policies apply to his/her conduct while a patient.
- Have all patients' rights apply to the person who may have legal responsibility
to make decisions regarding medical care on behalf of the patient.
All hospital personnel, medical staff members and contracted agency personnel
performing patient care activities shall observe these patients' rights.
The care a patient receives depends partially on the patient himself. Therefore,
in addition to these rights, a patient has certain responsibilities as well.
These responsibilities should be presented to the patient in the spirit
of mutual trust and respect:
- The patient has the responsibility to provide accurate and complete information
concerning his/her present complaints, past illnesses, hospitalizations,
medications, and other matters relating to his/her health.
- The patient is responsible for reporting perceived risks in their care
and unexpected changes in their condition to their responsible practitioner.
- The patient and family are responsible for asking questions when they do
not understand what they have been told about the patient's care or what
they are expected to do.
- The patient is responsible for following the treatment plan established
by his/her physician, including the instructions of nurses and other health
professionals as they carry out the physician's orders.
- The patient is responsible for keeping appointments and for notifying the
hospital or physician when he/she is unable to do so.
- The patient is responsible for his/her actions should he/she refuse treatment
or not follow his/her physician's orders.
- The patient is responsible for assuring that the financial obligations
of his/her hospital care are fulfilled as promptly as possible.
- The patient is responsible for following hospital policies and procedures.
- The patient is responsible for being respectful of his/her personal property
and that of others in the hospital
- The patient is responsible for being considerate of the rights of other
patients and hospital personnel.
- The patient is responsible for providing the hospital with copies of any
Advance Directive they have executed.
- The patient is responsible for requesting that visitors comply with hospital
rules and regulations.